Publishing date: 7 May 2021
Location: Nairobi, Kenya
Description: SunCulture needs an experienced Product Manager to take the lead with respect to existing product improvements and internal product support. The role is key to the growth of the organization due to its influence on customer satisfaction and hence SunCulture’s net promoter score. To thrive in this role, you should have a deep passion for understanding customer needs and translating them into actionable insights. This requires a versatile skill set, including market/customer research, project management, and technical knowledge in both hardware and software. Strong written and verbal communication skills are a must - you should be equally comfortable discussing new product initiatives with SunCulture executives and interviewing customers in the field.