Publishing date: 31 January 2022

Location: Kisumu, Kenya

Description: As BBOXX continues to scale its business the equipment refurbishing workload is significantly increasing at distribution centers. A Repair Supervisor will manage the repair team and logistics officer in the repair room and will be a single report to the Repair manager (line). The Supervisor will be responsible for repair technician performance, through put, quality of repairs and reporting duties.

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Publishing date: 31 January 2022

Location: Kisumu, Kenya

Description: To stop small problems from becoming big problems: providing day-to-day support to field staff in correctly implementing processes and using tools, and carrying out audit and implementation tasks in the field as required by the Systems and Process Manager.

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Publishing date: 28 January 2022

Location: Kampala, Uganda

Description: Schneider Electric Africa seeks a Business Development Manager Access to Energy who will drive Schneider Electric’s Access to Energy (A2E) business growth through the implementation of various business models, establishment of strategic A2E partnerships, promotion, understanding and marketing of the A2E offer and hunting new business opportunities to achieve exceptional sales growth in Anglophone Africa.

He/She will be required to setup strategic relationships at C-Level to promote and sell the A2E offer to large corporates for socio economic development which will grow the A2E business and establish reference sites across Anglophone Africa.

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Publishing date: 28 January 2022

Location: Kigali, Rwanda

Description: The Bboxx IT Support Manager is responsible for three key areas within Bboxx’s growing global business:

1. The role is responsible for the first line support of the Bboxx Pulse platform, our system used to manage 100’s of thousands of customers/payments and devices across multiple countries in Africa. This role involves managing a global team of 10+ people based in three locations (London - UK, Kigali – Rwanda, Manilla – Philippines) to provide first line support to over 10,000 active users (in 15+ countries), handling requests and responding to tickets in a timely fashion;
2. The role involves leading the creation and documentation of fairly complex business processes in order to develop the support material needed to efficiently run the platform;
3. The role also supports our internal IT tools, including but not limited to supporting both desktop devices, network hardware and software. Familiarity with software licencing programmes, device security and network security are all key parts of this role.

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Publishing date: 25 January 2022

Location: Nairobi, Kenya

Description: 

• Conduct research surveys via phone, SMS, or other platforms;
• Facilitate focus groups and other field research with customers, agents, or prospective customers on key questions and drive insights on these questions;
• Add clarity to problem statements and research questions and identify pain points by gathering customer and agent stories, feedback, and sentiments to help the business better understand and empathize with our customers;
• Capture customer data and sentiments accurately and precisely, and communicate them clearly via various mediums, including survey tools, spreadsheets, word documents, PowerPoint, photos, and videos;
• Support in the development of solutions for these pain points;
• Support in the testing and release of new products, especially through observing our customers in the field;
• Support field visit logistics for customer and agent shadowing activities.

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Publishing date: 22 January 2022

Location: Uganda

Description: 

• Develops account profiles and executes the sales plan;
• Applies market and account skills necessary for dealing with specific target audiences;
• Identifies and contacts potential customers or prospects, either existing or new;
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery);
• Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning;
• Provides monthly forecasts and summaries in a timely manner;
• Participates in the preparation of analysis and reports on field service performance;
• Supports tendering team in preparing proposal and quotations in respect of expected margins and client’s expectations;
• Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities;
• Gives the Field Services Marketing leaders with Offers feedback and needs;
• Educates customers on all SE products and services with special attention on Recurring and digital Offers;
• Coordinates and/or attends marketing/sales seminars as needed.

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Publishing date: 21 January 2022

Location: Kigali, Rwanda

Description: Bboxx are looking for a Digital Marketing Manager with at least 5-7 years’ experience to develop, implement, track, and optimize our digital channels, as well as leading integrated digital marketing campaigns from concept to execution. You will work under the supervision of a Head of Brand and Communications to produce high-quality work. For this role, you should have content creation skills and be aware of the latest digital trends.

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Publishing date: 20 January 2022

Location: Kampala, Uganda

Description: The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability to work cross-functionally with country teams and key central functions including Credit, Product, Digital, Finance and others to develop and maintain strong business and technology relationships, becoming a trusted partner to all stakeholders.

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Publishing date: 20 January 2022

Location: Rwanda

Description: Solaris Offgrid are looking for a software engineer to join their team in providing life-changing services for rural homes in sub-Saharan Africa and Asia. They make software that allows distributors to provide those essential services affordably using mobile payments to over 70,000 people, adding hundreds more every month.

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Publishing date: 19 January 2022

Location: Nairobi, Kenya

Description: The Senior Electrician will be a highly experienced commercial electrician (and / or Electrical Engineer) who is adept at problem-solving and doesn’t mind hands-on work. The role will work with the facilities teams to improve the standard of electrical safety and performance of the global CURE network. The Electrician will be responsible for delivering hands-on projects, including installation and maintenance of solar electrical plants at various locations which adhere to the quality standards of CURE.

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Publishing date: 17 January 2022

Location: Arusha, Tanzania

Description: In the SNV offices located in Arusha, the service of Senior intern is required to provide support to M&E and Knowledge Development within Women’s Employment Stimulus Fund (WES) – Results Based Financing (RBF) projects under implementation in Tanzania mainland. The intern will work to support specific task delivery of M&E and Knowledge Development services SNV Tanzania’s work with Energising Development in the “Women’s Employment Stimulus Fund (WES) – Results Based Financing (RBF)”. A key element of the internship will be to further encourage and stimulate learning in market driven programmatic approaches in the projects and also through linkages to other (inter) sector interventions throughout SNV.

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Publishing date: 15 January 2022

Location: Kenya

Description: Reporting to the Head of Commercial, the Marketing Coordinator is responsible for developing and executing the plans and strategies that will raise the kind of awareness that can drive sales for the company. The marketing coordinator is required to stay informed about the market, industry trends, and the competitive landscape, while helping strategize and implement marketing, branding, and advertising plans. Day to day, he or she may draft reports, create or coordinate content, track results, build relationships with sales teams, and otherwise support all marketing strategies.

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Publishing date: 14 January 2022

Location: Kampala, Uganda

Description: The Global Customer Experience team is seeking a talented, motivated Business Strategy Analyst to join our high-impact team. This position is a key role within Global Customer Experience; a fast-paced environment at the forefront of providing a world-class customer service experience in the off-grid, renewable energy space. The successful candidate will work closely with country departmental heads/directors to identify bottlenecks to scale our after sales service operations, and areas for improvement of the customer journey, while owning the data operations and performance reporting of our call centers and service center networks.

This position requires an individual who will: drive key strategic initiatives focused on improving efficiency and quality across multiple company verticals, supporting country teams; use data-driven visualizations and high-impact analysis to make data recommendations into execution.

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Publishing date: 12 January 2022

Location: Kenya

Description: As a Retail Area Manager, you will be ensuring that a network of shops meet their targets in Sales, Installation and Repossessions. Create action plan, follow through with it and adapt in case the plan does not deliver results.

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Publishing date: 22 December 2021

Location: Kigali, Rwanda

Description: The Back End Developer will work with the Application Architect and DevOps teams to define and improve design and implementation to all the software developed by Bboxx. This role, together with the Application Architect will be responsible to make sure we keep our infrastructure and software solution standardized and scalable in volume and number of new features.

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Publishing date: 22 December 2021

Location: Arusha, Tanzania

Description: Responsible for advancing ENGIE Mobisol credit function, providing leadership, management and spirit necessary for the customer finance department to achieve its goals.

To provide strategic direction for Customer Finance department in terms of customer assessments, loan recovery and credit control to support the products and services of ENGIE Mobisol to ensure income growth and consistent implementation of ENGIE Mobisol's credit product awareness.

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Publishing date: 18 December 2021

Location: Kigali, Rwanda

Description: What you can expect to be doing:

• Participation in planning and scoping reviews of Bboxx NGU’s & B2B entities, meeting with the stakeholders within the area being reviewed to understand and walk through the business and technology processes and identifying the key risks and controls to be assessed;
• Assessment of the adequacy of the design and operating effectiveness of the controls to mitigate the key risks identified;
• Develop and implement control policies;
• Internal reviews of areas in audit plan and other projects as they arise;
• Assessment of the risk and impact of the issues identified on reviews and production of the report to management;
• Follow up with stakeholders on remediation of actions coming out of issues identified during audits;
• Ad hoc work on firmwide projects around new processes or activities and investigation of incidents;
• Ongoing liaison with colleagues globally and internal stakeholders.

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Publishing date: 15 December 2021

Location: Bahir Dar, Ethiopia

Description: The Ethiopia Poverty Reduced Sustainably in an Environment of Resilient and Vibrant Economy (PReSERVE) Event and Workshop Coordinator will support the overall events which includes workshop facilitations, learning events, as well as scheduled trainings and provide backstopping for technical and CLA teams. The position will be based in Bahir Dar with travel to project woredas in the Amhara region and will report to the Finance Manager.

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Publishing date: 15 December 2021

Location: Amhara, Ethiopia

Description: The Ethiopia Poverty Reduced Sustainably in an Environment of Resilient and Vibrant Economy (PReSERVE) Marketing Officer will support the overall market activities and provide day to day technical inputs in priority technical areas, ensuring the implementation of a market facilitation approach. The position will be based in either South Gondar Zone or Wag Himra Zone in the Amhara region.

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Publishing date: 9 December 2021

Location: Kampala, Uganda

Description: Key Responsibilities:

• Liaise with the different Departments to identify fraudulent cases and follow them up;
• Take lead in the recovery of defaults related to fraud;
• Liaise with different law enforcement agents to ensure that fraudsters are apprehended and made to pay penalties / brought to book;
• Train the sales force the importance of maintaining a steady stream of good credit customers and avoid fraud;
• Train different departments on how to combat / mitigate fraud;
• Investigate and recover all missing/stolen/lost devices from Field;
• Design initiatives on ad hoc basis to improve credit quality of loan portfolio and reduce fraud cases in M-KOPA;
• Investigate and identify cases that are unrecoverable and present them to team leader or Credit Manager;
• Prepare and submit regular reports from the field on fraud-related activities and performance to team leader fraud;
• Work hand in hand with the data analyst to support desktop analysis of cases. 11. Any other duties assigned by the supervisor.

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