Publishing date: 27 October 2020

Location: Nairobi, Kenya

Description: The Africa Minigrid Developers Association (AMDA) is seeking a highly motivated and creative thinker for the role of Energy Access Finance Advisor. The successful candidate will work directly with multilateral and bilateral donors, commercial and concessional investors, foundations, minigrid companies and their partners to help design and bring to life the financial tools and processes needed to provide the minigrid sector with access to appropriate, large scale finance across the continent. The post is based in Nairobi.

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Publishing date: 9 October 2020

Location: Ogbomosho- Oyo & Shendam- Plateau, Nigeria

Description: Fenix is looking for a dynamic, highly motivated and disciplined Stock Control Officer with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. This position is an important role within the Customer Experience Department in a fast paced environment at the forefront of providing a world class customer service experience in the sectors of renewable energy.

This role requires an individual to work under limited supervision, perform duties associated with direct interaction with customers, inventory management, and providing after sales service support (both technical and non-technical) to existing Fenix customers with an emphasis on providing an exceptional customer experience.

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Publishing date: 9 October 2020

Location: Lagos, Nigeria

Description: The Business Development & Expansion Associate will travel regularly to states within Nigeria not yet covered by the business to tap into new markets and build strong long lasting relationships with new customers. You will demonstrate and maintain a clear understanding of customers, their livelihood, wants and their requirements with regular visits. The role will require you to supervise the setup of a new State, completing all legal requirements and develop a marketing & sales strategy. The role will also require you to complete all tenders in compliance with tender clarifications and negotiations in Nigeria. The incumbent must understand and be able to justify qualitatively and quantitatively, the basic requirements for recommendation of a location.

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Publishing date: 5 October 2020

Location: Kigali, Rwanda

Description: 

• You will deploy and maintain a network of Repair Center in several countries and you will be responsible with the Head of supply Chain operations to coordinate the actions of those units and benchmark the best practices. Each time it’s possible you will have to take advantage of the economy of scales and opportunities related;
• You will implement, analyse, and maintain the KPIs in the different repair centres and you will be responsible for reaching the target to assess the efficiency of the repair centres;
• You will also have to suggest the improvements of the tools, rank the potential new features by managing the product backlog and implement the upgrades. You will work closely with the devices team to design the features and validate their activation;
• You will manage all repair centres under SCaaS and ensure the target SLA is achieved.

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Publishing date: 5 October 2020

Location: Kigali, Rwanda

Description: 

• Define Product Failure;
• Classify product failure rates (Mechanical, Electrical, User fault, Tampering etc);
• Work with the quality team in China to set clear Warranty terms with Suppliers and process to Claim warranty;
• Report product Failure rate analysis monthly for all NGUs under SCaaS.;
• Work with the data insight team to develop and maintain the failure rate dashboard;
• Assist with the forecast of needed spares for each repair centre;
• Compare failure rates in different NGUs and understand what influences the variance;
• Work with the devices team to set acceptable failure rates and lifetime of products per year, set SLAs and ensure they are respected;
• Assess the cost of repair per product based on failure rates and determine when it makes sense to repair a product;
• Provide feedback to the QC team and Suppliers for continuous improvement of products.

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Publishing date: 3 October 2020

Location: Nairobi, Kenya

Description: The Customer Service Manager will be responsible for delivering high-quality customer service experience. They will organize and motivate Customer Care Agents, take ownership of cross-functional customer experience initiatives, drive strategic improvements in customer experience and communicate customer behavioral trends and needs to the management.

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Publishing date: 1 October 2020

Location: Dar es Salaam, Tanzania

Description: SNV Tanzania is recruiting a full-time Advisor/Technical Specialist to provide technical leadership of the RBF PU Project under EnDev III Programme, a new  project currently in inception phase. The Advisor will set the strategic vision for the new project, tailor the design of the results-based financing (RBF) fund through analysing market assessment data, launch the new fund and provide technical expertise in the ongoing management of the fund. The Advisor will also act as the SNV Tanzania sector representative for our work in productive use of energy both locally and regionally.

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Publishing date: 23 September 2020

Location: Nairobi, Kenya

Description: d.light continues to expand its product offering for PAYG (both software and hardware) while simultaneously expanding its footprint for PAYG operations in Africa. To support this growth, d.light is searching for an experienced Product Manager to own the user experience for their teams on Atlas, their proprietary PAYG software platform, in ther vertically-integrated markets. You will work with a team that is hungry to achieve their goal of impacting 100M lives by 2020, and you will be directly involved in providing their customers with moder, renewable energy solutions, many for the first time.

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Publishing date: 23 September 2020

Location: Flexible, within the Region

Description: As the Business Development & Sales Associate for Francophone Africa, you will be part of the d.light Global Partnerships team, which focuses on identifying and managing product distribution partners. You will report to the Partnerships Director - Africa. Your territory is vast and extremely dynamic, with more than 375M people living across 20+ countries. Your overarching goals will be to (1) identify and onboard new strategic partners, particularly interested in procuring and distributing solar lanterns, (2) assist with the management of existing partners, particularly in relation to written and verbal communication in the French language.

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Publishing date: 22 September 2020

Location: Addis Ababa, Ethiopia

Description: The Power Africa Off-grid (PAOP) Project Ethiopia Lead Advisor is responsible for increasing the number of off-grid electrification connections in Ethiopia, by providing technical assistance to off-grid energy companies to accelerate system sales. The Lead Advisor is also responsible for supporting investors and Financial Institutions (FIs) to increase access to finance for off-grid companies and potential customers. The job entails leading tailored technical assistance activities to both off-grid companies and FIs on a range of topics such as: business performance; market dynamics; access to finance; policy and regulations; and cross-sectoral themes such as gender and productive uses of energy.  This is a full-time role based in Ethiopia. This position reports to the East Africa Regional Advisor and Chief of Party.

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Publishing date: 22 September 2020

Location: Dakar, Senegal

Description: The Power Africa Off-grid (PAOP) Project Senegal Lead Advisor is responsible for increasing the number of off-grid electrification connections in Senegal, by providing technical assistance to off-grid energy companies to accelerate system sales. The Lead Advisor is also responsible for supporting investors and Financial Institutions (FIs) to increase access to finance for off-grid companies and potential customers. The job entails leading tailored technical assistance activities to both off-grid companies and FIs on a range of topics such as: business performance; market dynamics; access to finance; policy and regulations; and cross-sectoral themes such as gender and productive uses of energy.  This is a full-time role based in Senegal. This position reports to the West Africa Regional Advisor and Chief of Party.

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Publishing date: 22 September 2020

Location: Kampala, Uganda

Description: The Power Africa Off-grid (PAOP) Project Uganda Lead Advisor is responsible for increasing the number of off-grid electrification connections in Uganda, by providing technical assistance to off-grid energy companies to accelerate system sales. The Lead Advisor is also responsible for supporting investors and Financial Institutions (FIs) to increase access to finance for off-grid companies and potential customers. The job entails leading tailored technical assistance activities to both off-grid companies and FIs on a range of topics such as: business performance; market dynamics; access to finance; policy and regulations; and cross-sectoral themes such as gender and productive uses of energy.  This is a full-time role based in Uganda. This position reports to the East Africa Regional Advisor and Chief of Party.

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Publishing date: 10 September 2020

Location: Nairobi, Kenya

Description: The Stock Accountant is responsible for ensuring accurate and efficient management of stocks in RD stores (with correct stock entries which are updated in a timely manner). He/she will ensure that stock control procedures are in place and adhered to in order to safe guard Company stocks.

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Publishing date: 28 August 2020

Location: Lagos, Nigeria

Description: The coordinator is responsible for the success of the sales and the achievements of the objectives through the Baobab network by the following tasks:

• Training and motivation of the Baobab staff associated;
• Monitoring the sales;
• Constant improvement of the distribution process;
• Supply of the Baobab branches with Baobab+ products.

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Publishing date: 25 August 2020

Location: Nairobi, Kenya

Description: The KOSAP SSP RBF Facility Analyst will provide implementation support by gathering and maintaining data and information and applying analytical skills and thinking to assist the project team in interpreting the analytics in order to enhance performance of the project.

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Publishing date: 10 August 2020

Location: Nairobi, Kenya

Description: The Internal Control Manager will be responsible for ensuring a strong internal control environment through the development of policies and procedures, ensuring their implementation and monitoring compliance.

The position will work to foster standardization and consistency across d.light of business processes and internal controls.

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Publishing date: 10 August 2020

Location: Nairobi, Kenya

Description: The Group Tax Manager will be responsible for effective planning, management, control and optimization of d.light's taxation position.

The Group Tax Manager will coordinate and manage all tax matters relating to entities within the group as well as identifying and implementing tax processes and solutions according to regulatory and governance standards.

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Publishing date: 7 August 2020

Location: Lusaka, Zambia

Description: This position offers an incredible opportunity to make a direct impact on the lives of a largely unbanked customer base with limited access to traditional finance and clean energy. The right candidate will be a fierce team player and committed people manager, with a passion for seeing new approaches through from idea, to testing, to scale, and an ability to build out the systems and processes to ensure high performance over time.

As Head of Credit, you will be based in Lusaka, Zambia  with regular travel to the field. You will develop and manage a Credit team and create and execute on a strategy that can directly influence customers’ repayment behavior, their positive experience with A2E, and their ongoing loyalty to the brand—all crucial to the success of the business and in increasing access to financing for BOP consumers.  And you will have responsibility for the overall management of credit risk at A2E Zambia.

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Publishing date: 7 August 2020

Location: Lusaka, Zambia

Description: This position will be part of the Zambia Customer Experience team that is based in Lusaka, Zambia, and it reports to the Zambia Managing Director. As Head of Customer Experience, you will lead the Customer Experience Department within Fenix Zambia. You will lead a team of 100+ individuals across contact centres, service centres, and field customer experience agents. You will lead, mentor and support the Zambia Customer Experience leadership team of 10+ managers. You will be responsible for promoting customer-centric operations within Fenix, ensuring strong customer to business feedback loops, and ensuring that Fenix product and service development matches customer requirements and needs. You will find ways to provide an exceptional customer experience to our rapidly expanding customer base whilst becoming more efficient at scale. This position requires strategic leadership, team leadership and management, systems and process improvement, project management, continual innovation and growth, and a high degree of data proficiency. 

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Publishing date: 4 August 2020

Location: Africa

Description: Duties

• Identifies key suppliers for engagement;
• Defines terms and creates contracts for off-grid solar hardware suppliers;
• Manages relationships with vendors, suppliers, and infrastructure project leads;
• Provides strategic support to determine supplier cost and payment processes;
• Leads the development of a bulk procurement and logistics platform.

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