Publishing date: 20 April 2020

Location: Lusaka, Zambia

Description: As a Project Manager within the Customer Credit team, you will be a part of revolutionizing credit and financial inclusion for the base of the pyramid. The role will report to the Customer Credit Manager and will work cross-functionally with the rest of the commercial team, customer experience, product development, operations, marketing, and technical teams on the ground to help design, execute, assess and refine innovative consumer finance projects at Fenix.

This position offers an incredible opportunity to make a direct impact on the lives of a largely unbanked customer base with limited access to traditional finance. The right candidate will be a fierce team player and committed coach, with a passion for implementing new approaches and seeing them through from idea, to testing, to scale. As a Customer Credit Project Manager, you will be based in Lusaka, Zambia with travel to the field. You will lead the scoping, design, testing and implementation of projects and interventions that can directly influence customers’ repayment behavior, their positive experience with Fenix, and their ongoing loyalty to the brand—all crucial to the success of the business and in increasing access to financing for bottom of the pyramid consumers.

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Publishing date: 13 April 2020

Location: Addis Ababa, Ethiopia

Description: Requirements:

• Demonstrated experience in regulatory framework around energy access in Ethiopia, with specific focus on mini-grids development, ownership and management;
• Excellent knowledge of the Government of Ethiopia’s structure and demonstrated experience in navigating it;
• Excellent knowledge of the regulatory framework for national and foreigner private sector investments, especially with regards of energy;
• Excellent knowledge of current and on-going legislation over solar energy, including tax and customs exemptions;
• Being in Ethiopia at the time of submission of the proposal to ensure rapid deployment, also due to current Covid-19-related restrictions;
• Fluency in English is mandatory, fluency in Aramaic and/or Arabic is a strong advantage.

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Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: Responsibilities:

• Provide high quality analysis (through tools including SQL, statistical software, Excel, PowerBi, and computer science models) to inform management on credit performance of the portfolio, products and customers;
• Contribute to the development of reports to key stakeholders including senior management, the board of directors and investors, including graphical analysis, PowerPoint presentations, and verbal and written communications;
• Design and implement experiments/initiatives geared towards improving and maintaining a healthy credit performance across M-KOPA’s customer base, this includes but not limited to performing statistical and quantitative analyses on datasets to identify root causes of observed risk trends;
• Work on the entire product development lifecycle from ideas generation, design, development, and validation, leading up to launch;
• Contribute to the development, documentation and maintenance of credit and financial models to be used by the business, such models include loss forecasting, Probability of Default, Exposure at Default, and Loss Given Default models among other models;
• Monitor and report on key performance metrics on M-KOPA’s core products as well as development of new tools and capabilities to perform portfolio construction or analytics independently, including the use of statistical and machine learning techniques;
• Execute work in coordination with other departments regarding credit-related communications;
• Collaborate with the Data/Tech Team to improve data accuracy and reliability for reporting.

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Publishing date: 11 April 2020

Location: Lagos, Nigeria

Description: The Field Quality Engineering manager will lead a team that works to make sure all Zola products meet customer and company quality requirements. He/she will be responsible for championing the Zola core values: Customer, People, Product, and Performance by guiding a team of Engineers and technicians in determining the overall product quality based on evaluation of detailed requirements, customer feedback, and test results. 

The job also involves both technical and people management skills. Technical functions involve designing and troubleshooting processes and products that explore future technologies & test existing products. The candidate will be responsible for guiding both the engineering and technical teams in proper design for testing and quality procedures.

The Field Quality Engineering Manager will work with Design Engineering, Manufacturing Engineering, and Operations to address and improve: quality, reliability, and manufacture-ability issues. Work will require leadership of cross-functional teams.

The ideal candidate will have great technical writing skills, people management skills and some experience in lean manufacturing methodology and/or Design for Excellence (DFx). Additional relevant skills are: data collection and analysis, renewable energy knowledge, and proficiency in English plus Swahili and/or French.

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Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: M-KOPA is seeking to hire a Product Manager who will be in charge of ensuring a smooth running and collaborations with global cross-functional teams to ensure a complete product development cycle from concept to commercial maturity.

Responsibilities:

• Work in a global cross-functional team with engineering, operations, finance and the commercial team through the complete product development cycle;
• Manage the process used to define a product's hardware and commercial features;
• Evaluate new technologies and make recommendations to pursue in future products;
• Collect customer and company requirements for future product development;
• Manage tradeoffs involving features, schedule, cost, pricing, line positioning and lifecycle management;
• Assist in development of new products;
• Develop and manage pilots for products at different levels of commercial maturity;
• Make pricing and forecasting recommendations to management and cross functional teams;
• Position the product in relation to other products and the competition;
• Work closely with the marketing team.

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Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: With this position, we are looking to build the capacity of M-KOPA’s data systems to meet the needs of a rapidly scaling business, and of increasingly sophisticated internal teams. You will work on big data pipelines for data science teams, backend systems for BI dashboards, and production databases for high-scale applications.

Like many companies in 2018, we are undertaking a measured transition from a legacy monolith to a more distributed architecture, while making sure to prioritize stability and quality; hand-in-hand with this transition, we are also moving from self-hosted databases (on cloud systems) to managed systems; this also comes with an increase in the diversity of data storage solutions that we use.

M-KOPA has a robust engineering culture, with a largely non-hierarchical team that values collaboration, peer review, testing, and automation. We are also starting to grow to the point where we have to face interesting challenges of scale, including dealing with more than 100,000 customer interactions per day and millions of UDP messages from our connected devices (and all of the associated challenges with persistence).

This position will involve working day-to-day on the key challenges of our platform. In addition to solving interesting technical challenges (IoT at scale!), you’ll come to work every morning knowing that your efforts are helping some of the most underserved customers in the world get their first access to clean, affordable household energy.

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Publishing date: 28 March 2020

Location: Nairobi, Kenya

Description: The East Africa Regional Lead Advisor will support the provision of business-focused technical assistance to off-grid companies to help develop and implement their business models to increase their numbers of new electrification connections and generation from off-grid energy systems, in particular solar home systems (SHS) and micro-grids. This will include supporting their long-term business strategies to ensure that they can convince financial institutions and investors of their bankability and low risk. The technical assistance will also help companies more effectively distribute and retail their products, including developing new partnerships with other distribution and retail companies, and further developing their distribution and marketing strategies.

The East Africa Regional Lead Advisor will lead and manage a team of regional advisors and subject matter experts based in the following countries: Kenya, Ethiopia, Tanzania, Rwanda and Uganda.

This position is a full-time role based in Nairobi with occasional travel to other East African countries.am.

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Publishing date: 26 March 2020

Location: Abidjan, Côte d'Ivoire

Description: ECODIT is seeking to fill a position, AfDB Energy Transaction Specialist, for the USAID Power Africa Data and Technical Support Services project. This position will provide transaction advisory support services to the African Development Bank (AfDB) and strengthen the relationship between AfDB and USAID’s Power Africa team.

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Publishing date: 24 March 2020

Location: Lagos, Nigeria

Description: Your responsibilities

You will:

• Identify and evaluate new investment opportunities following our human and financial capital investment strategy;
• Work part of your time in operational roles in our partner companies;
• Manage portfolio of venture companies against key performance and impact indicators;
• Provide advisory work within the mandate of existing partnerships such as the EEGF and opportunistically to generate additional revenue, gain market insights and develop business opportunities;
• Actively contribute to our investment process;
• Support our ongoing fundraising;
• Support recruitment, training and development of additional venture advisors and other West Africa based team members;
• Provide industry thought leadership through research and by representing Persistent at conferences, other events and generally in the West African community;
• Support and coordinate administration of our operations in West Africa.

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Publishing date: 24 March 2020

Location: Nairobi, Kenya

Description: Your role:

We are looking for an exceptionally entrepreneurial person to lead our venture building efforts in East Africa. You will be the senior representative of Persistent in East Africa and provide leadership to all our business activities in the region.

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Publishing date: 22 March 2020

Location: Nairobi, Kenya

Description: Position Objective:

• The incumbent is responsible for the overall quality control and quality engineering in the regions and quality improvements to continue to make our products the best quality and value.
• Develops functional strategy and vision to ensure adherence with company and customer expectations.
• Enforces consistent processes and reporting to monitor and improve product quality for customers.
• Audits and ensures repair operations, and supply chain partners are following proper processes and procedures, and providing accurate and timely technical data and reporting.
• Builds strong relationship and collaboration with Product Quality team, Call Center, Repair Operations and Senior Management team and other internal customers and stakeholders.
• Improves customer (external and internal) satisfaction level through high quality services.

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Publishing date: 19 March 2020

Location: Nairobi, Kenya

Description: d.light continues to expand its product offering for PAYG (both software and hardware) while simultaneously expanding its footprint for PAYG operations in Africa. To support this growth, they are searching for an experienced Product Manager to own the user experience for their d.light teams on Atlas, their proprietary PAYG software platform, in their vertically-integrated markets. You will work with a team that is hungry to achieve our goal of impacting 100M lives by 2020, and you will be directly involved in providing their customers with modern, renewable energy solutions, many for the first time.

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Publishing date: 10 March 2020

Location: Lusaka, Zambia

Description: Fenix is looking for a dynamic, highly motivated and disciplined Junior Service Centre Associate with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. This position is an important role within the Customer Service Department in a face paced environment at the forefront of providing a world class customer service experience in the sectors of renewable energy and mobile payment technology. 

This role requires an individual to work under limited supervision, perform duties associated with direct interaction with customers, inventory management, and providing after sales service support (both technical and non-technical) to existing Fenix customers with an emphasis on providing an exceptional customer experience. 

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Publishing date: 6 March 2020

Location: Kampala, Uganda

Description: The Fenix International Product Integrity Team is looking for a diligent, insightful, Hardware Product Test Engineer to join the Fenix Product Integrity team. The ideal candidate will have 2+ years of experience as a hardware engineer working with consumer electronics or a related field. This role will be responsible for ensuring Fenix International continues to supply only the highest quality products to its customers by developing, iterating, and executing rigorous test plans. The test engineer will work closely with the design and manufacturing teams during the new product development process to validate hardware and characterize performance. They will also support the QA team in performing root cause analysis and investigating issues reported from the field. The test engineer will be responsible for maintaining documentation and reporting test results to stakeholders. This position may include travel depending on business needs.

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Publishing date: 3 March 2020

Location: Nairobi, Kenya

Description: About the role:

You will be a senior member of their African Programmes and Advisory team, which includes professionals from a range of private-sector backgrounds, including entrepreneurship, engineering, project development, banking and investment, micro-finance, management consulting and law.

You will manage and lead the implementation of SME advisory programmes and be expected to mentor junior members of the E4I team. You will provide business, financial and other advice to SMEs, including solar home system companies, mini-grid developers and productive use businesses. You will manage relationships with donors and ensure that programmes are delivered on time and in a quality manner. You will represent E4I at industry events and, for up to 20% of your time, support on business development and fundraising.

You will have a strong private sector and transactional background, ideally in energy, financing or related business. They particularly welcome candidates with a background in capital raising with SMEs.

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Publishing date: 3 March 2020

Location: Nairobi, Kenya

Description: About the role:

Reporting to the Director of Programmes based in London, you will lead their Nairobi-based Programmes and Advisory team, which includes professionals from a range of private-sector backgrounds, including entrepreneurship, engineering, project development, banking and investment, micro-finance, management consulting and law. You will also support and provide expert advice to their other country offices.

You will manage and help implement their programmes, including both SME advisory and more field-based work. You will provide transaction advice to SMEs, manage relationships with donors and ensure that programmes are delivered on time and in a quality manner. You will represent E4I at industry events and, for up to 20% of your time, support on business development and fundraising.

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Publishing date: 25 February 2020

Location: Nairobi, Kenya

Description: The ideal candidate has:

• Top marks at a top 5 Regional or Globally recognized University with a degree in commerce, engineering, sciences, education or other relevant discipline;
• Advanced degree is welcome;
• 3+ years (Senior Analyst) / 5+ years (Associate Manager) experience in an strategy or operational consulting role from a top regional or global consulting firm or business;
• 1+ years (Senior Analyst) / 3+ years (Associate Manager) experience in project & team management;
• 1+ years (Senior Analyst) / 3+ years (Associate Manager) experience training teams;
• Highly analytical with high degree of competency in Excel/Google Sheets, BI software (Looker, Microsoft BI, Tableau) and other analytical tools [this will be tested, do not apply if you do not have these skills];
• Critical Thinker: Very strong ability to structure problems and drive towards solutions even in ambiguous situations;
• Entrepreneurial Spirit with qualities of being able to work independently and figure things out with innovative thinking, problem-solving skills and presence of mind;
• Track record of success in their role e.g. fast promotion, demonstrable experience in exceeding results in their role;
• Ambitious, works hard and works smart (efficiently) wants to supercharge their professional development;
• Excellent communication skills able to distill information and understand the way to communicate to different audiences to get results;
• Demonstrates humility;
• Passionate about working with rural, off-grid consumers and resolving their issues;
• Driven by the social mission to provide energy to consumers and employment to rural communities. Should be a values driven individual. 

            More info >> 

Publishing date: 25 February 2020

Location: Kigali, Rwanda

Description: About the role:

Set a road map for the development of products in the range, including both hardware and business model development.

Coordinate with the market research team to conduct market and user research.

Manage pilots to test products and learn about the market.

Coordinate with the hardware development and sourcing teams to design and begin producing the products.

Coordinate with the finance team to develop a profitable business model for these products in all BBOXX markets.

Work with the process management team to develop a go-to-market plan including customer acquisition and development strategies for this product

Evaluate the success of new product or feature roll-outs and provide support as required.

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Publishing date: 14 February 2020

Location: Nairobi, Kenya

Description: Angaza is hiring a Director of Customer Experience to join leadership team and take ownership over post-sales customer journey. This is both a strategic and tactical role; the right candidate will be thrilled by the opportunity to roll up their sleeves and get deeply involved in the implementation and optimization of global customer success and support functions. Reporting directly to VP of Customer Experience, they will take over the management of high-performing Customer Success and Customer Support teams based in Nairobi and develop a team growth strategy that accommodates customers in over 50 countries worldwide. This role requires a candidate that is passionate about customer happiness and determined to ensure customers have a delightful experience every time they interact with Angaza. The Director of Customer Experience will work closely with the VPCX to develop a post-sales customer strategy that aligns with the company mission and corporate goals. S/he will execute this strategy and deliver exceptional and measurable results that build significant value for the Angaza team and its customers. This position will be based in Nairobi office, and will also be a member of the leadership team for that location.

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Publishing date: 13 February 2020

Location: Nairobi, Kenya

Description: The Corporate Finance Director is the individual primarily responsible for the financial health of the company. He/she is a thought leader and partner to the CEO, and co-creator of corporate strategies, plans and objectives. He/she is responsible for all aspects of financial strategy, planning, management, analysis, and reporting. In Pawame’s unique context, he/she will work alongside Pawame’s CFO to support fundraising efforts and ensure Pawame has access to an adequate supply of low-cost working capital.

            More info >>