Publication date: November 2021
Author: VeraSol
Description: This study found that more than a decade of concerted, sustained efforts to promote quality solar products in Kenya has paid off. A large majority of consumers reported being satisfied with their products across several dimensions, including price and durability. Only 12 per cent of respondents said that their product had broken down since purchase. Read the report to learn about what types of products people had in their homes, consumers’ experience with warranties and after-sales service, off-grid appliances and much more.
