Publishing date: 2 November 2023
Location: Abuja, Nigeria
Description: Husk is seeking a Customer Engagement Manager, who will be responsible for developing and implementing strategies to enhance Husk’s customer satisfaction, loyalty, and retention. The individual will oversee the customer engagement function and work collaboratively with cross-functional teams to drive customer-centric initiatives. Your goal will be to optimize customer experiences at every touchpoint and foster long-term relationships with our customers. This role involves developing strategies, extensive data gathering and analysis, setting goals, implementing CRM software, and creating benchmarks to ensure efficient operations and optimize customer experiences.
