Publishing date: 9 December 2021
Location: Kampala, Uganda
Description: Key Responsibilities:
- Liaise with the different Departments to identify fraudulent cases and follow them up;
- Take lead in the recovery of defaults related to fraud;
- Liaise with different law enforcement agents to ensure that fraudsters are apprehended and made to pay penalties / brought to book;
- Train the sales force the importance of maintaining a steady stream of good credit customers and avoid fraud;
- Train different departments on how to combat / mitigate fraud;
- Investigate and recover all missing/stolen/lost devices from Field;
- Design initiatives on ad hoc basis to improve credit quality of loan portfolio and reduce fraud cases in M-KOPA;
- Investigate and identify cases that are unrecoverable and present them to team leader or Credit Manager;
- Prepare and submit regular reports from the field on fraud-related activities and performance to team leader fraud;
- Work hand in hand with the data analyst to support desktop analysis of cases. 11. Any other duties assigned by the supervisor.
